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Monthly Archives: February 2019

Singapore ramps up AI drive with inter-agency unit

singapore ramps up ai drive with inter agency unit 310x165 - Singapore ramps up AI drive with inter-agency unit

Singapore is ramping up efforts to increase its skillsets in synthetic intelligence (AI) and turn into an international hub the place such packages may also be examined and deployed. To lend a hand the rustic get there, a brand new unit comprising more than a few govt companies can be …

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Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Customer Experience

1551376608 sytel and afiniti partner to bring world leading ai products to the contact center to enhance agent performance and improve customer experience 310x165 - Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Customer Experience

February 28, 2019, London England Afiniti and Sytel are excited to announce a transformative partnership that mixes Afiniti’s AI experience with Sytel’s perfect in school touch centre answers. This partnership supplies a local integration of Afiniti Undertaking Behavioral Pairing™ (“EBP”) with the world-leading Sytel AI Predictive Dialer, enabling all shoppers …

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