- Group programme rewards shoppers and improves carrier
- Aid in value & carbon footprint via warding off pointless visits via engineers
- Vyn’s brief video AI and Analytics platform couples with Countless’ crowd-based personnel to carrier extra faraway spaces
London, Northumbria, UK. 17th September 2020. Countless, the AI-driven gig customer support platform, has entered right into a venture with ‘good video’ platform Vyntelligence, and Northumbrian Water Workforce, to equip contributors of the general public in rural spaces to file on faults of their water provide.
Countless customers (referred to as Group Rangers), who reside in largely-rural spaces served via Northumbrian Water Workforce (NWG), will be capable to use Vyn’s instrument to take brief structured movies of faults reminiscent of burst or leaking pipes in roads and houses that they grow to be acutely aware of, and publish them at once to NWG to flag the problem. Those Rangers will then be rewarded for his or her effort in the course of the Countless app. NWG may even be capable to proactively achieve out to electorate with regards to a reported factor and ask them to wait and seize video, so NWG workforce can assess the fitting subsequent steps.
Countless enters ‘Sensible Group’ venture to improve rural water providers
The theory is being explored and deliberate in considered one of NWG’s annual Innovation Pageant Sprints (‘A Yr of Paintings in a Week’) between the 14th and 18th September the place Countless, Vyn, and NWG will glance to kickstart the venture in just a week.
NWG is the keeping corporate for a number of corporations within the water provide, sewerage, and wastewater industries reminiscent of Northumbrian Water Restricted. The corporate will be capable to save money and time and cut back its carbon footprint within the house via minimising the collection of journeys required via skilled team of workers.
Nigel Watson, Workforce CIO Northumbrian Water, commented: “We’re in our fourth yr of the competition and it’s all the time superb to peer how we (Northumbrian Water) come along with our companions and others to provide new answers to industry issues we’ve been wrestling with for a few years in some circumstances. We glance to scale-u.s.a. one supply of unpolluted considering. Over the process the final 12 – 18 months we have now in reality loved operating with Countless and Vyntelligence. We’re in reality excited that they’re coming in combination within the context of the competition to discover how we will paintings hand in hand with our shoppers to reach higher results for them and us.”
Megan Neale, co-founder of Countless, added: “That is a thrilling new possibility for our customers, which concurrently generates additional source of revenue for them and permits them to serve and improve their area people.”
Arti Khanna, Co-Founder and CTO Vyntelligence (Vyn) added: “In lately’s unsure occasions, companies struggle the struggle to stay their other folks protected, set up prices and proceed to answer buyer wishes, we’re very excited to give you the chance to unharness the latent energy of native buyer communities. We’re combining Countless’s gig era and Vyn’s distinctive capacity, to lead citizens to seize scenes as good video and fasten native other folks with companies. The outcome is a brilliant neighborhood that takes an energetic section in resolving native problems and riding sustainable projects.”
You’ll be able to to find out extra about NWG’s annual Innovation Pageant right here which can function a complete presentation from Countless and Vyn: https://www.innovationfestival.org/
Countless is a gig customer support platform, combining crowdsourcing and AI to lend a hand international companies cope with their greatest resourcing customer support demanding situations – emerging prices, expanding attrition, variability in call for and the will for range. Manufacturers like Microsoft, Unilever, Day by day Mail Workforce and Postmates are the use of Countless SmartCrowd™ era to connect to their maximum engaged shoppers. Named a Emerging Celebrity at Deloitte’s Generation Speedy 50 programme and subsidized via AlbionVC, Downing Ventures and Unilever Ventures, Countless is empowering other folks international to generate income for offering good customer support for the manufacturers they love. For more info, please seek advice from https://www.limitlesstech.com/ or to find us on Twitter.
Vyntelligence (Vyn) is a pioneering mobile-first enterprise-grade brief video AI and Analytics platform. By means of enabling field-based personnel and shoppers to seize brief guided movies from their smartphone within the type of a “self-audit”, Vyn saves prices, improves first-time proper metrics, and delivers a greater buyer revel in. The platform makes use of system studying & AI to routinely label, tag and categorise the video information circulation to make it searchable and actionable. Additional, Vyn can optimistically expect ‘next-actions’, enabling industry leaders to make sooner choices. Headquartered in London, UK, the Vyn SmartVideoNotes era has been deployed via main companies within the software, power, telecoms and production industries. Vyn has been granted US patents for Sensible Knowledge Seize, Rating and Supply of Insights. Shoppers come with Northumbrian Water, Engie, EDP, Openreach. https://vyntelligence.com
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